kongsi88Terms of Use
When you join kongsi88, you agree to our terms governing account creation, deposits, withdrawals, bonuses, and dispute resolution. We set out these terms to ensure clarity about your rights and our responsibilities as your gaming platform operator.
Our terms apply to all users accessing kongsi88 from supported jurisdictions. We operate under jurisdiction-restricted access — our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
This page outlines your account obligations, how deposits and withdrawals work, the terms attached to our promotions, and how we handle disputes. We encourage you to read these terms carefully before you create an account. If you have questions about any section, our support team is available via live chat, email, and in-app help.
Account Creation and Your Responsibilities on kongsi88
To create an account on kongsi88, you must be of legal age in your jurisdiction and provide accurate personal information. We ask for your full name, date of birth, email address, and phone number. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
We verify all accounts before your first withdrawal. Verification requires a photo ID, proof of address, and confirmation of your payment method. This process protects both you and our platform from fraud and ensures compliance with local regulations. Verification typically completes within one business day. If we need additional information, we notify you in your account and via email.
You agree not to create multiple accounts, share your account with others, or use automated tools to access kongsi88. We monitor for suspicious activity and reserve the right to suspend or close accounts that violate these terms. If we close your account due to a breach, we will refund any remaining balance to your registered payment method, subject to verification.
Deposits, Withdrawals, and Payment Terms on kongsi88
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers through mobile banking, local payment, online payment, and e-wallet. Each payment method has its own minimum and maximum limits, which we display in your account settings before you confirm any transaction. Deposits are credited to your kongsi88 balance within seconds.
Withdrawals use the same payment channels you used to deposit. Once you request a withdrawal, we process it subject to standard verification windows. Most withdrawals to mobile wallets complete within hours; bank transfers typically complete within one business day. We do not charge withdrawal fees. Your first withdrawal requires identity verification, which typically completes within one business day.
You are responsible for ensuring that your payment method details are accurate and that you have authorization to use the payment method you provide. We are not liable for failed transactions due to incorrect information or unauthorized use of a payment method. If a transaction fails, we will attempt to credit your account; if the credit does not appear within 48 hours, contact our support team.
Bonus Terms and Promotion Eligibility
We offer a welcome bonus on your first deposit, reload bonuses for returning players, and weekly cashback on selected games. All bonuses are credited as bonus balance and are subject to play-through requirements. You must wager the bonus a set number of times across eligible games before you can withdraw it. The exact play-through requirement is displayed when you claim the bonus.
Bonuses are non-transferable and cannot be withdrawn as cash. If you close your account before meeting the play-through requirement, any unclaimed bonus is forfeited. We reserve the right to cancel or modify promotions at any time, with notice to affected users. Seasonal promotions tied to Idul Fitri, Idul Adha, Imlek, and Nyepi have their own eligibility rules, which we detail in your account promotions tab.
Our referral program rewards you for inviting friends to kongsi88. When your referral joins and makes their first deposit, we credit both of you with bonus funds. Referral bonuses are subject to the same play-through terms as other promotions. We reserve the right to cancel referral bonuses if we detect abuse, such as creating multiple accounts or referring the same person multiple times.
Dispute Resolution and Complaints
If you have a complaint about your account, a transaction, or our service, contact our support team via live chat, email, or in-app help. We aim to resolve complaints within 5 business days. If we cannot resolve your complaint to your satisfaction, we will provide you with information about further escalation options.
We keep records of all account activity, transactions, and communications. If a dispute arises, we will review these records to determine the facts. Our decision is based on the evidence available and our terms. We will notify you of our decision in writing and explain the reasoning.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you access kongsi88 from a prohibited jurisdiction, we reserve the right to close your account and refund your balance.
Data Protection and Security
We use industry-standard encryption to protect your personal data and payment information. Your account is secured by a password and optional two-factor authentication. We recommend enabling two-factor authentication for added security, especially if you access kongsi88 from shared devices.
We do not share your personal information with third parties except as required by law or to process your transactions. Our privacy policy details how we collect, use, and protect your data. By creating an account on kongsi88, you consent to our data practices as outlined in our privacy policy.
We are not liable for unauthorized access to your account if you have shared your credentials or failed to secure your password. If you suspect unauthorized access, contact our support team immediately. We will investigate and take appropriate action to secure your account.
Limitation of Liability
We provide kongsi88 on an as-is basis. We do not guarantee that the platform will be error-free, uninterrupted, or free from viruses or malicious code. We are not liable for any indirect, incidental, or consequential damages arising from your use of kongsi88, including loss of profits, data, or business opportunities.
Our total liability to you for any claim arising from your use of kongsi88 is limited to the amount you have deposited into your account. This limitation applies to all claims, whether based on contract, tort, or any other legal theory. By using kongsi88, you agree to these limitations.
Related policies
Jurisdiction Notice and Service Availability
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
If you access kongsi88 from a jurisdiction where our services are not permitted, we reserve the right to close your account and refund your balance to your registered payment method. We may also report suspected violations to relevant authorities as required by law.
These terms are governed by the laws of the jurisdiction in which kongsi88 operates. Any disputes arising from these terms or your use of kongsi88 are subject to the jurisdiction and venue of the courts in that jurisdiction. By using kongsi88, you consent to this jurisdiction and agree to submit to the exclusive jurisdiction of those courts.
Changes to These Terms
We may update these terms at any time. We will notify you of material changes via email or in-app notification. Your continued use of kongsi88 after such notification constitutes your acceptance of the updated terms. If you do not agree to the updated terms, you may close your account.
These terms were last updated on the date shown at the bottom of this page. We encourage you to review these terms periodically to stay informed of any changes. If you have questions about these terms or our policies, contact our support team via live chat, email, or in-app help. Our team is available to assist you across Jakarta, Surabaya, Bandung, Medan, and Semarang, and we respond in English and local languages.